1. Introduction

– These Terms & Conditions (“Terms”) govern the online sale of **Vivo Mobile Phones** by “us” through our official online platform. – By purchasing from our website, you (“Customer,” “you,” or “your”) agree to comply with these Terms.

  1. Eligibility

– Customers must be **18 years or older** to place an order. – By ordering, you confirm that the information provided is accurate and complete.

  1. Product Information

– We strive to ensure all product descriptions, specifications, and prices are accurate. – Images are for **illustrative purposes only**; actual products may vary slightly. – Availability of models depends on stock and may change without prior notice.

  1. Pricing & Payment

– Prices listed are in **Indian Rupees (INR)** and inclusive of applicable taxes unless stated otherwise. – Payment must be made through approved online payment methods (credit/debit cards, UPI, net banking, wallets). – We reserves the right to revise prices at any time without prior notice.

  1. Order Confirmation

– An order is confirmed only after successful payment and acknowledgment email/Message from US. – We reserve the right to cancel orders in case of: – Payment issues – Fraudulent activity – Stock unavailability

  1. Shipping & Delivery

– Orders are shipped within **2–7 business days**, subject to availability and location. – Delivery timelines are estimates; delays may occur due to courier or unforeseen circumstances. – Risk of loss passes to the customer upon delivery.

  1. Warranty & Service

– All Vivo Mobile Phones sold are covered under **official Vivo manufacturer warranty**. – Warranty claims must be made directly at authorized Vivo service centers.

  1. Returns & Refunds

– Returns are accepted only for **defective or damaged products** reported within **7 days of delivery**.
– Products must be returned in original packaging with all accessories. – Refunds will be processed after inspection and approval.
– No returns for issues covered under manufacturer warranty (e.g., software updates, minor defects).

  1. Limitation of Liability

– We are not liable for: – Indirect, incidental, or consequential damages – Loss of data, profits, or business opportunities – Our liability is limited to the value of the product purchased.

  1. Intellectual Property

– All content on our website (logos, product images, descriptions) is the property of Vivo. – Unauthorized use is strictly prohibited.

  1. Privacy Policy

– Customer data is collected and used in accordance with our **Privacy Policy**. – We do not share personal information with third parties except as required for order fulfillment.

  1. Governing Law & Jurisdiction

– These Terms are governed by the laws of **India**. – Any disputes shall be subject to the exclusive jurisdiction of the courts in **Mumbai, Maharashtra**.

  1. Amendments

– We reserves the right to update or modify these Terms at any time. – Customers are encouraged to review Terms periodically for changes.